If your order arrives damaged, defective, or has a manufacturing error, please contact us within a maximum of 30 days of receipt and we will find a solution as soon as possible.
If a package is lost during transit, the claim must be made within 30 days of the estimated delivery date. If the problem is our responsibility, we will cover all costs.
Returns
Because each product is customized exclusively for you, we do not accept returns or exchanges on personalized items, except in the case of a defect or error on our part.
If you have any issues with your order, we will be happy to help. Our goal is for you to be completely satisfied with your purchase.